Shipping policy

At Precious Arts Gifts, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand how we handle your orders:

1. Order Processing Time:

All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving payment.

Personalized or custom-made products may require additional time to prepare. Specific timelines for such products will be communicated during the ordering process.

2. Shipping Time:

Standard shipping usually takes 5-7 business days depending on your location.

Express shipping options are available at an additional cost. Delivery time for express shipping is 2-4 business days.

3. Shipping Charges:

We offer free shipping on all orders within India.

International shipping charges will be calculated during checkout based on the destination country.

4. Delivery Locations:

We ship across India and to select international destinations. Please ensure your address is correct to avoid delays or non-delivery.

5. Order Tracking:

Once your order is shipped, a tracking number will be shared via email or SMS, allowing you to track the delivery status.

6. Undeliverable Packages:

If an order is returned to us due to an incorrect address or unavailability of the recipient, additional shipping charges may apply for re-delivery.

7. Delayed or Lost Shipments:

While we strive for timely delivery, unforeseen circumstances such as weather, carrier delays, or customs clearance may affect shipping times. We appreciate your patience in such cases.

8. Damaged or Missing Items:

If your order arrives damaged or items are missing, please contact us within 48 hours of delivery with photos of the package and items.

9. Contact Us:

For any shipping-related queries or concerns, feel free to contact us at +91 9587799969.

Thank you for choosing Precious Arts Gifts. We value your trust and strive to ensure a seamless shopping experience.